When completing a training, you must allow each training slide to fully complete before moving to the next slide. If you continue to experience the issue, contact email@example.com. To best assist you, in your email please include:
STARS ID or date of birth
Description of the issue and screenshot, if possible
If you need assistance, please contact firstname.lastname@example.org or call toll free 1-866-482-4325 and choose option 5. To better assist you, please provide your STARS ID number or date of birth.